You might be surprised to learn that bicycles are not completely assembled at the factory. It’s true. They’re actually delivered to us disassembled and in a box, and we spend about an hour (depending on the model) assembling, tuning and testing every bike (at no additional charge to you). This is required by the United States Consumer Product Safety Commission and we pride ourselves in meeting the highest standards. What’s more, our technicians and service department are always prepared to make adjustments and provide advice should you need assistance during a purchase or after a sale.


